This link from Seth Godin’s blog is so profound that I had to post it… here is some of what you should read…

Do you lead a tribe?
Suppose for a moment you think of your customers or website visitors as a tribe.
Perhaps you’re the CEO of a Fortune 500 company – how do you care for your
tribe (customers)? Maybe you own a corner grocery store – do you take your
customers for granted?
Suppose you have a website or blog – your visitors are your tribe – how do you
care for them? Do you care more

Now click here:

http://sethgodin.typepad.com/seths_blog/files/101WaystoDestroyYourTribe.pdf

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